How do I request a replacement?Updated 7 days ago
Let’s take a look together
If something didn’t go as expected, we’re here to help. The best next step is to reach out so our team can review your order and guide you on what may be available.
Start here
- Visit our Contact Us page or chat
- Share:
- Your order number
- The email used at checkout
- A quick description of what happened
- Photos (if your order arrived damaged)
This helps us look into your request as quickly as possible.
What happens next
Once we receive your details, our team will:
- Review your order and experience
- Check what options may be available
- Provide guidance on the next steps
Each request is reviewed individually based on the order details and situation.
Good to know
- Available options may vary depending on your order and situation
- Reaching out early helps us review the issue more efficiently