What is your 45-Day Satisfaction Guarantee?Updated 25 days ago
We want you to feel good about trying First Day. Our 45-Day Satisfaction Guarantee is designed to support your first experience and make sure you’re taken care of if something doesn’t feel right.
How it works
- Applies to your first order only
- Valid for 45 days from your order date
- If something isn’t working for you, reach out and we’ll take a look
How to get started
- Visit our Contact Us page or chat
- Share:
- Your order number
- The email used at checkout
- A quick note about your experience
From there, we’ll review your request and guide you on the next steps.
What to expect
Every request is reviewed individually, so we can:
- Understand your experience
- Determine what support options are available
- Help find the best way forward
We’ll walk you through everything clearly once we’ve reviewed your details.
Good to know
- The guarantee is limited to one use per customer
- Requests must be made within the 45-day window
- Options may vary depending on the situation and order details
- Coverage is up to $100 USD per order