How do I contact support?Updated 24 days ago
We’re here to help
The best way to get support depends on where you placed your order. This helps you get the fastest and most accurate assistance.
If you ordered on our website (firstday.com)
Chat (fastest)
- Use the chat button on our website
- Great for quick questions or order updates
Contact Us page
- Submit a message through our Contact Us page
- Best for detailed requests or follow-ups
đź’ˇ We recommend these options for anything related to your order, account, or subscription.
If you ordered from another platform
For the quickest help, please contact the platform directly:
Amazon
- Reach out to Amazon customer support through your order
TikTok Shop
- Contact TikTok Shop support within the app
Target
- Contact Target support for your order
These platforms manage their own orders, so they’ll be able to assist you faster.
What to include when contacting us
To help us assist you quickly, include:
- Your order number
- The email used at checkout
- A short description of your question
What to expect
- Our team typically replies within 1 business day
- We’ll guide you step by step and keep things clear