How do I update or remove products from my subscription?Updated 2 days ago

You can adjust your subscription anytime 💙

Whether you want to remove a product, update your refill quantity, or make small changes to your routine, you can manage everything through your customer portal.

How to access your subscription

Go to the website and scroll to the bottom
Click Account Login
Enter the same email used at checkout
Enter the one-time login code sent to your email

💡 Tip: If you don’t see the code, check your spam or promotions folder.

Once you’re logged in

Go to Orders → View Subscriptions
Select the subscription you want to update
Click Manage Subscription

From there, you can:

Remove products from your subscription
Adjust refill pouch quantities
Update products or delivery preferences

To remove a product

Find the product you’d like to remove
Click the three dots (⋯) next to the item
Select Delete and confirm

Removing a product does not cancel your full subscription. Any remaining products will continue on schedule.

To adjust your refill quantity

Locate your active subscription item
Use the quantity dropdown or arrows
Select how many refill pouches you’d like per delivery

Your updated quantity should save automatically.

When to make changes

Updates can take up to 24 hours to process.

To help ensure changes apply to your next order, update your subscription at least one day before your renewal date.

Need help?

If you run into any issues or want us to double-check your subscription setup:

Reach out through our Contact Us page or chat
Our team is happy to help review your subscription with you

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