I already have an account but I'm having trouble logging inUpdated 24 days ago
No worries, let’s get you back in
Login issues are usually quick to fix. Try the steps below and you should be up and running in no time.
Step 1: Use the right email
- Enter the email you used at checkout
- This is the email your account is linked to
đź’ˇ Not sure which one? Check your order confirmation email.
Step 2: Check for your login code
- After entering your email, you’ll receive a one-time code
- It usually arrives within a minute
If you don’t see it:
- Check spam, junk, or promotions folders
- Search for “First Day login code”
- Wait a moment and request a new code
💡 If you used Apple “Hide My Email,” try the masked email linked to your order.
Step 3: Try a quick reset
If it’s still not working:
- Refresh the page
- Try a different browser or device
- Use a private or incognito window
Ordered from another platform?
If your order was placed through Amazon, TikTok Shop, or Target, you won’t be able to log in through a First Day account for that order.
Please manage those orders directly through the platform you used.
Still need help?
- Reach out through our Contact Us page or chat
- Share the email you’re trying to use and what’s happening
We’ll help you get access as quickly as possible.