Renewal and billing timingUpdated 23 days ago
Here's when billing happens đź’™
We want your orders and renewals to feel easy to manage. Here's how billing works for one-time purchases and subscriptions.
When you're charged
One-time orders
One-time purchases are charged at checkout.
Subscription orders
Subscriptions renew automatically based on your selected delivery schedule. You're charged when each subscription order is created and prepared for fulfillment.
Managing your next order
If you'd like to skip, pause, reschedule, change frequency, or adjust products before your next order, make your updates at least one full day before your renewal date. Account changes can take up to 24 hours to process, so last-minute updates may not apply before your order begins processing.
How to check your renewal date
- Log in at firstday.com/account/login with Continue with Shop, or your checkout email and the one-time code sent to your inbox.
- Click View Subscriptions, then Manage Subscription.
- Your next order date appears in the Next Shipment panel.
Have a question about a charge?
If you're unsure about a charge, reach out through our Contact Us page or chat. Including your order number helps our team review your request faster.