Subscription Management
How does a subscription work?
Never run out, and save every time 💙. A First Day subscription takes the guesswork out of reordering. Your essentials arrive automatically, right when you need them — with built-in savings and full flexibility to change things anytime. Choose Subscr
What are the benefits of subscribing?
The easiest way to stay consistent 💙. Building healthy habits is hard. Keeping them going is even harder. A subscription makes it simple by delivering what you need on time, every time — so you never have to think about it. No codes. No waiting. The
How do I manage my subscription?
You can update your subscription anytime in your account in just a few clicks. Change your next order. Adjust your schedule. Update your products. Update your details. Save on your order. Pause, cancel, or reactivate. 💡 Tip: Check your spam or promo
How do I change my next ship date?
You can easily update your next shipment date through your account. It only takes a minute. 💡 Tip: If you don't see the code, check your spam or promotions folder. That's it — your next order will now ship on the new date. Changes can take up to 24
How will I know when my next order is coming?
You can check your next order date anytime in your account, so you always know what's coming up. You'll see your next scheduled order date in the Next Shipment panel, where you can also make any changes. 💡 Tip: If you don't see the login code, check
How do I update my billing or shipping info?
You can easily update your shipping or billing details anytime through your account. 💡 Tip: If you don't see the code, check your spam or promotions folder. ⚠️ Make sure a phone number is on file. A phone number is required for address changes to sa
Do I need an account to manage my subscription?
Yes, but it’s quick to access. You’ll need to log in to your account to view or manage your subscription. The good news is it only takes a minute, and your account is already linked to the email you used at checkout. 💡 Tip: If you don’t see the code
Can I update my payment method?
Yes, you can update it anytime. You can quickly update your card or billing details through your account. 💡 Tip: If you don't see the code, check your spam or promotions folder. Once you're logged in:. If you checked out using Shop Pay, your payment
How can I adjust the frequency of my subscription?
Make your delivery schedule work for you. Your subscription starts with monthly deliveries, but you can easily change how often you receive your orders. 💡 Tip: If you don't see the code, check your spam or promotions folder. Once you're logged in:.
How do I know if I am subscribed?
It's quick and easy to confirm whether you have an active subscription. 💡 Tip: If you don't see the code, check your spam or promotions folder. Once you're logged in:. Look for your order confirmation email. If you can't find your email or aren't su
How do I apply my discount on refills?
Use your code before your next renewal. You can apply a discount code to your upcoming subscription order right from your account. 💡 Tip: If you don't see the code, check your spam or promotions folder. Once you're logged in:. 📌 Tip: Apply your cod
How do I get a refill shipped today?
Running low? You can order right away. If you need your refill sooner, you can place an immediate order through your account using the Get It Now option. 💡 Tip: If you don't see the code, check your spam or promotions folder. Your order will be proc
How do I reactivate my subscription?
Ready to start again?. You can reactivate your subscription anytime in your account and pick up right where you left off. 💡 Tip: If you don't see the code, check your spam or promotions folder. Your next order date will appear in your account once i
How to skip, pause, or reschedule your next order
Your subscription is flexible 💙. If you don't need your next shipment right away, you can easily skip a delivery, move your next order date, or pause your subscription from your account. No need to cancel your subscription to make adjustments. Skip
How do I manage my subscription in the customer portal?
You're in control of your deliveries. You can manage your subscription anytime through your account. It only takes a few clicks to update your orders, timing, or details. 💡 Tip: If you don't see the code, check your spam or promotions folder. You'll
Renewal and billing timing
Here's when billing happens 💙. We want your orders and renewals to feel easy to manage. Here's how billing works for one-time purchases and subscriptions. One-time ordersOne-time purchases are charged at checkout. Subscription ordersSubscriptions re