How do I manage my subscription in the customer portal?Updated 23 days ago

You're in control of your deliveries

You can manage your subscription anytime through your account. It only takes a few clicks to update your orders, timing, or details.

How to log in

Go to firstday.com/account/login — or scroll to the bottom of the website and click Account Login.
Sign in with Continue with Shop, or enter the same email you used at checkout.
If you signed in with your email, enter the one-time login code sent to your inbox.

💡 Tip: If you don't see the code, check your spam or promotions folder.

How to manage your subscription

Click View Subscriptions.
Find the subscription you want to update.
Click Manage Subscription.

What you can do

You'll see several options to customize your orders. Among other things, you can:

Skip your next delivery — or give it to a friend
Change your next order date
Get your next order shipped now
Adjust how often your orders ship (frequency)
Swap, add, or remove products and change quantities
Apply a discount code
Update your shipping address and payment method
Pause, cancel, or reactivate your subscription

When to make changes

Changes can take up to 24 hours to process. To avoid unwanted charges or shipments, update your subscription at least one day before your next renewal.

Need help?

If you're having trouble or can't find what you need, reach out through our Contact Us page or chat. We'll help make sure your subscription is set up exactly how you want it.

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