How do I update my shipping or billing information?Updated 22 days ago

Keep your details up to date 💙

You can update your shipping address, billing address, and payment details through your First Day account. Keeping your information current helps make sure future orders are processed with the right details.

Update your shipping address for future orders

Log in at firstday.com/account/login with Continue with Shop, or your checkout email and the one-time code.
Click View Subscriptions, then Manage Subscription.
Go to the Addresses section.
Click Edit to update your address, or Add New Address if needed.
Save your changes.

💡 Tip: If you don't see the login code, check your spam or promotions folder.

⚠️ Make sure a phone number is on file — it's required for address changes to save. If your update won't go through, adding a phone number is usually the fix.

Update your billing or payment details

Log in at firstday.com/account/login.
Go to the Payment Methods section.
Select your saved payment method and click Edit, or choose Add New Payment Method.
Update your billing or payment details.
Save your changes.

If you use Shop Pay

If you checked out using Shop Pay, your billing and payment details may be managed through Shop Pay. Updates made in Shop Pay may apply to future orders connected to that payment method.

Already placed an order?

Once an order is placed, it's prepared using the shipping details entered at checkout. Because orders move quickly into fulfillment, we're generally unable to change the shipping address, billing details, or payment method after checkout.

If your order has already shipped, you may be able to contact the carrier directly to ask about available delivery options. Carrier options can vary depending on the shipment status and destination.

Good to know

Account changes can take up to 24 hours to process. To help ensure updates apply to your next subscription order, make changes at least one full day before your next renewal. After that window, your order may already be processing or on its way.

Need help?

If you need help finding your account settings or want us to review your subscription details, reach out through our Contact Us page or chat. Including your order number helps our team review your request faster.

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