How do I update my billing or shipping info?Updated 24 days ago

You can easily update your shipping or billing details anytime through your account.

How to update your shipping address

1. Go to firstday.com/account/login— or scroll to the bottom of the website and click Account Login.
2. Sign in with Continue with Shop, or enter the same email you used at checkout.
3. If you signed in with your email, enter the one-time login code sent to your inbox.

💡 Tip: If you don't see the code, check your spam or promotions folder.

Once you're logged in:

1. Go to the Addresses section (here you can update the name, email, and shipping address on file).
2. Click Edit to update your current address, or select Add New Address if needed.
3. Save your changes.

⚠️ Make sure a phone number is on file. A phone number is required for address changes to save. If your update won't go through, adding a phone number is usually the fix.

🕒 Timing: Updates can take up to 24 hours to process. Make changes at least one day before your next renewal to ensure your order ships to the correct address.

How to update your billing information

1. Scroll to the Payment Methods section.
2. Select your saved card and click Edit, or choose Add New Payment Method.
3. Enter your updated details and click Save.

If you use Shop Pay

If you checked out with Shop Pay, your billing details are managed there. Update your information in Shop Pay and it will automatically apply to future orders.

Need help?

If you're unable to log in or your order is already processing, reach out through our Contact Us page or chat. We'll review your account and help with the next steps.

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