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How to skip, pause, or reschedule your next orderUpdated a month ago

Your subscription is flexible đź’™

If you don't need your next shipment right away, you can easily skip a delivery, move your next order date, or pause your subscription from your account. No need to cancel your subscription to make adjustments.


Which option is right for you?

Skip your next order — best if you have enough product for now.

  • Skips your upcoming shipment
  • Your subscription remains active
  • Future deliveries continue on your regular schedule
  • You can also choose to give your next order to a friend instead of skipping it

Move your next order date — best if you'd still like your order, just a little later.

  • Choose a new delivery date that works better for you
  • Keeps your subscription active
  • Resumes deliveries based on your updated schedule

Pause your subscription — best if you're taking a longer break.

  • Stops future orders and charges
  • Lets you pick the date you'd like deliveries to resume
  • Keeps your subscription on file, and you can reactivate anytime

How to make changes

  1. Log in to your account at firstday.com/account/login — with Continue with Shop or your email and one-time code.
  2. Click View Subscriptions.
  3. Select the subscription you'd like to update and click Manage Subscription.

From there, you can:

  • Skip your next order (from the Next Shipment panel)
  • Change your next order date (Change Date in the Next Shipment panel)
  • Pause your subscription (pick your resume date on the calendar)
  • Adjust your delivery frequency

Need more time between deliveries?

If you have extra product on hand, you may prefer adjusting your delivery frequency instead of skipping orders one at a time. Simply open your subscription, select your preferred frequency, and save your changes.


Important timing

⏱ Changes can take up to 24 hours to process. To help ensure updates apply to your next order, make changes at least one full day before your scheduled renewal date. After that point, your order may already be processing and changes may no longer be possible.


Need help?

If you're not sure which option is best, reach out through our Contact Us page or chat and our team will be happy to help.


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