Returns, refunds, and our 45-Day Satisfaction GuaranteeUpdated 2 months ago
Here’s how we review requests 💙
Because our products are consumable, we’re unable to accept physical returns for safety reasons.
Refund eligibility is reviewed based on your order details, situation, and whether your order qualifies under our 45-Day Satisfaction Guarantee.
Do you accept returns?
We do not accept physical returns for consumable products.
If something didn’t feel right with your order, please reach out through our Contact Us page or chat so our team can review your experience.
Our 45-Day Satisfaction Guarantee
Your first order may be eligible under our 45-Day Satisfaction Guarantee.
If your first experience wasn’t the right fit, please reach out through our Contact Us page or chat so our team can review your request and guide you on the next steps.
If a refund is approved
If a refund is approved under the Satisfaction Guarantee, it is typically processed within 5 to 10 business days, depending on your bank or payment provider.
Damaged, missing, or incorrect items
If your order arrived damaged, missing an item, or included the wrong item, please reach out through our Contact Us page or chat.
Please include:
- Your order number
- The email used at checkout
- A photo, if applicable
- A quick note about what happened
No physical return is needed for consumable products.
Shipping fees
Shipping fees are generally non-refundable.
If your order was damaged or lost in transit, our team can review the situation and confirm what options may be available.