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Why was my subscription automatically canceled?Updated 4 days ago

Here’s what likely happened

Subscriptions can be automatically canceled after several unsuccessful payment attempts.

This is usually caused by:

  • An expired or replaced card
  • Outdated payment details
  • A temporary bank decline

How to get back on track

  • Log in to your account
  • Go to Payment Methods and update your card details

Once updated

  • Reactivate your subscription
    or
  • Place a new order, whichever works best for you

Good to know

  • This helps prevent repeated failed charges
  • Your subscription can be restarted anytime
  • Updating your payment details early helps avoid interruptions

Need help?

We’re happy to help you update your details or get your subscription running again.


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