Payments & Discounts
What payment methods do you accept?
We accept a variety of payment methods so you can check out quickly and securely. If you’re having trouble checking out:. We’ll help you get everything sorted so you can complete your order smoothly. Can I update my payment method?. How do I create o
When will I be charged?
You’ll be charged at checkout for your first order. If you’re on a subscription, future orders are charged automatically based on your schedule. You’ll see your next charge date, upcoming order, and delivery details. You can adjust it anytime before
Do you offer discount codes?
We regularly share special offers, so there are plenty of chances to save on your favorite products. The easiest way to stay updated is by checking your email or the banner on our website. If you’re looking for current offers:. We’ll make sure you’re
Can I stack multiple discounts?
We totally get wanting to maximize your savings. At the moment, only one discount or promotion can be applied per order. This includes discount codes, bundles, and other offers. If you want help choosing the best deal:. We’re happy to help you make s
Can I apply a discount after placing my order?
It happens! Once an order is placed, discounts can’t be added afterward because payment is processed right away. You may be able to apply a valid discount to your next renewal. If you’re unsure, feel free to reach out and we’ll take a look with you.
Why didn’t my discount code work?
We know it’s frustrating when a code doesn’t apply. The good news is it’s usually something quick to fix. Some discounts are only valid for first-time orders. Certain codes only apply to specific products or one-time purchases, and may not work on bu
Do you charge tax?
Sales tax is automatically applied based on your shipping address and local tax rules. If something doesn’t look right or you want help reviewing your total:. We’ll be happy to take a look with you. When will I be charged?. What payment methods do yo
Should I subscribe if I've never tried First Day before?
Subscribing is a simple way to stay consistent without needing to remember to reorder each month. It also comes with built-in perks and flexibility, making it an easy option even if it’s your first time trying First Day. Subscribers receive:. You can
Why am I seeing multiple charges?
In many cases, what looks like a duplicate charge is actually a temporary authorization or a separate order. Some banks may display a temporary authorization when an order is placed. If more than one order was submitted, each order will have its own
Can I use my HSA or FSA card?
HSA and FSA eligibility can vary based on your specific plan and provider. Some customers can use their HSA or FSA cards, but approval is at the discretion of your account administrator. You can still:. Before placing your order, it’s a good idea to:
Do you offer a referral program or referral discount?
We love when our community shares First Day, and we’ve made it easy (and rewarding) to do just that. It’s a simple way to share something you love and get a little something back. 👉 Visit our referral page to learn more and get your link here. Do yo
How to order a Subscription or One-Time Purchase?
Whether you want ongoing savings or just want to try it once, you can choose the option that fits you best. On each product page, select your purchase type:. Choose how many you’d like to order. If you subscribe, this quantity will repeat on future o
Can I apply my discount to refill orders?
Most discount codes are intended for first-time purchases. Subscription refill orders already include a built-in 15% ongoing subscriber discount, so additional discount codes may not apply unless specifically stated. Subscribers receive:. No code is