Shipping
What shipping carriers do you use?
We partner with reliable carriers to help ensure your order arrives safely and on time. We work with several trusted carriers across our fulfillment network, including:. Most U.S. orders are shipped via USPS, UPS, FedEx, or Cirro, depending on your l
Why can’t I track my order?
If your tracking link isn’t showing updates yet, don’t worry. This usually means your order is still in the early stages of shipping. In most cases, your package is already on its way and just hasn’t been scanned yet. Your order may have left the war
Where is my order?
We know waiting can be tough. The good news is you can check your order status anytime in just a few clicks. Once your order ships, you’ll receive a tracking link so you can follow it every step of the way. 💡 Tip: If you don’t see the email, check y
Do you ship internationally?
We currently ship within the United States and Canada, and we’re always exploring ways to expand our shipping options. Here’s what to expect for Canadian orders:. These fees, if applicable, are collected by the carrier or customs at delivery. Once yo
When will my order ship?
Once you place your order, our team starts preparing it right away so it can ship as quickly as possible. Most orders begin processing shortly after they’re placed. You can use this link to follow your delivery in real time. Tracking updates usually
How long does shipping take?
We know you’re excited to receive your order. We work quickly to get it out the door and on its way to you. Delivery times start once your order has shipped. Most orders arrive within these windows, but occasional delays can happen. Sometimes deliver
What if my order is marked delivered but I didn’t receive it?
We know how frustrating this can be. The good news is that in many cases, the package shows up shortly after being marked as delivered. Here’s what to check first. Contact your local carrier for the most accurate, real-time update. They may be able t
Do you offer free shipping?
Shipping rates depend on your order type and location. You’ll always see the exact cost at checkout before placing your order. Please note:. You might also find these helpful:. Do you ship to Canada?. Do you ship internationally?. When will my order
Do you offer expedited shipping?
At the moment, we don’t offer expedited or overnight shipping. The good news is our team works quickly to process and ship your order as soon as possible, and most deliveries arrive within the standard timeframe. If you’re on a timeline, there are st
My order arrived damaged - what should I do?
We’re sorry your order didn’t arrive in perfect condition. That’s not the experience we want for you, and we’ll work with you to fix it. To help us review this quickly, please:. Be sure to include your photos and order details so we can review everyt